QA Framework Design: Develop and refine the Quality Assurance scorecard and evaluation methodology
Operational Calibration: Lead weekly "Deep-Dive" sessions with Team Leads and Investigators to
Feedback & Coaching: Deliver constructive, data-driven feedback to Investigators and Team
Root Cause Analysis: When a fraud loss occurs, you lead the "Operational Post-Mortem." You identify
Process & Product Improvement: Partner with Product and Engineering teams to advocate for tool
High-Risk Decision Support: Provide guidance on complex, high-stakes investigations to ensure the

🎯 Requirements

Bachelor's degree in a related field or equivalent experience
3+ years in Fraud Prevention, Compliance or AML, with at least 1-2 years specifically in a Quality
Knowledge of Excel, SQL and Python is preferred
Bilingual fluency in English and Arabic.
Strong analytical skills and attention to detail
Excellent communication and interpersonal skills

🚚 Relocation support

🛃 Visa sponsorship

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