Upsell Consultant - Hybrid

📋 Description

• Make a high volume of outbound calls to warm leads and former customers. 100+ dials a day
• Identify opportunities for package upgrades and add-on solutions that increase customer value
• Apply a foundational sales methodology to conduct value-based conversations, understand customer
• Educate customers on relevant products, features, packages, and add-on functionality.
• Execute winback strategies by engaging former customers who left 90 or more days ago, understanding
• Navigate customer questions, concerns, and objections throughout the sales process.

🎯 Requirements

• Bachelor’s degree or at least one year of relevant sales experience, preferably in an inside-sales
• Passionate about helping small businesses succeed.
• Motivated to deliver results and achieve individual goals and targets.
• Able to understand customer needs and communicate the business value of software solutions.
• Comfortable navigating customer questions, concerns, and objections.
• Exceptional and persuasive verbal and written communicator.

🎁 Benefits

• We celebrate one another’s differences and are proud of our culture of diversity and inclusion.
• Join the experts - passionate about supporting businesses and organizations.
• Opportunities to grow your career.
• Generous paid time off policy and competitive benefits package.