Utility Rates Specialist

📋 Description

• The Utility Rate Specialist plays a pivotal role in ensuring accurate billing, customer
• Develop and maintain rate repository for all rate tariffs for utilities we do business with.
• Actively research all new utilities for rate tariff options using a variety of methods (utility
• Coordinate with Onboarding team to ensure all new accounts are onboarded with best possible rate
• Review and correct any rate errors found on monthly customer bills that are identified by the
• Track ongoing tariff changes and work with customer service team to ensure that information is

🎯 Requirements

• Ability to read, understand, and interpret complex utility tariffs.
• Proficient in multitasking and functioning in a face-based, quickly evolving environment.
• Analytical mindset.
• A self-starter with the ability to work independently with guidance from senior team members.
• Ability to maintain a calm and pleasant demeanor in a variety of interactions with customers and
• Capability to develop priorities and new business practices.

🎁 Benefits

• Career advancement opportunities in a fast-growing, supportive company environment
• Competitive pay
• Full benefits package including medical, dental, vison, 401K, life insurance, and disability
• Opportunity to work as part of a team that values its members and works together to achieve