Vaga Afirmativa para PCD - Assistente de Suporte N1

📋 Description

• Provide first-level customer support via chat and email.
• Understand needs, investigate issues, guide users to solutions.
• Maintain clear, empathetic communication and records.
• Handle multiple requests with quality and attention to detail.
• Continually develop knowledge of products and support practices.
• Work in a remote environment focused on collaboration and satisfaction.

🎯 Requirements

• Proactive and customer-focused; enjoys helping others.
• Experience in customer service or chat-based support preferred.
• Strong empathy and customer-oriented mindset.
• Clear written and verbal communication skills.
• Interest in learning technology and digital solutions.
• Able to multitask and work under pressure; organized and execution-focused.

🎁 Benefits

• Remote work opportunity.
• Meal or food allowance of R$44.55 per working day.
• Transportation allowance for eligible on-site arrangements.
• Health insurance with no co-payment for employees.
• Dental insurance.
• Wellbeing program with fitness and telemedicine benefits.