Vendor Relationship Representative

Added
23 days ago
Type
Full time
Salary
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Related skills

customer service teamwork problem solving verbal communication written communication
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πŸ“‹ Description

  • Develop and maintain positive vendor relations to ensure superior customer satisfaction
  • Receive and handle customer calls and email requests for services
  • Manage the scheduling and completion of all services assigned by customers
  • Manage real-time inquiries while keeping track of and responding to commitments to follow up with
  • Identify, research and resolve customer issues using the company's web-based systems and databases
  • Source new vendors to perform required services, as needed

🎯 Requirements

  • Associate's Degree or equivalent work experience (0-2)
  • Previous experience in Customer Service role preferred
  • Customer Service – Proficient
  • Verbal Communication – Proficient
  • Written Communication – Proficient
  • Teamwork – Proficient

🎁 Benefits

  • Competitive compensation
  • Health, Dental, Vision, Life, Disability options
  • 401K retirement savings plan
  • Paid vacation, federal and floating holidays
  • Maternity/Paternity Pay
  • Career advancement opportunities
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