Veterinary Receptionist

📋 Description

• Greet and check in clients and patients at the front desk, collect intake information, and confirm
• Answer and manage a multi-line telephone system, directing calls and responding to inquiries
• Perform client check-out, including payment processing, posting charges, and scheduling future
• Provide composed and compassionate customer service to clients experiencing anxiety, distress, or
• Perform accurate data entry and maintain organized records in the practice management system
• Communicate effectively with clinical staff to relay messages, flag urgent situations, and support

🎯 Requirements

• Minimum 1 year of experience in a front desk, receptionist, or customer service role in a medical
• Proven customer service skills with strong verbal and written communication, including active
• Experience with appointment scheduling, multi-line phone systems, data entry, and payment
• Strong organizational skills and attention to detail; ability to multitask effectively in a
• Proficient in Microsoft Office; comfortable learning new software and workflows
• Reliable, punctual, and professional; ability to work independently and as part of a team

🎁 Benefits

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Structured onboarding and mentorship covering veterinary workflows, software, and medical
• Professional development opportunities