Vice President, Customer Marketing

📋 Description

• Lead customer marketing strategy across advocacy, lifecycle, and community programs
• Build a scalable customer story engine with stories, references, and proof
• Partner with Product, Solutions Marketing, Brand, Field, and Sales to align insights with GTM
• Create programs for customer engagement across digital and in-person formats
• Establish goals, governance, and operating rhythms to drive growth
• Lead lifecycle marketing from onboarding to renewal and customer education

🎯 Requirements

• 12–15+ years in B2B SaaS or enterprise technology marketing with leadership in customer marketing
• Strong command of customer listening, engagement signals, and customer health metrics
• Proven success building advocacy, customer stories, and reference programs
• Ability to lead cross-functional teams in a matrixed enterprise
• Exceptional storytelling, executive communication, and program leadership
• Experience partnering with Product, Sales, Field, and Marketing to drive GTM strategy

🎁 Benefits

• Join a global Siemens Software environment with strong resources
• Remote work in a flexible, high-growth setting
• Build and lead a scaling customer marketing org spanning advocacy and insights
• Competitive compensation with growth opportunities