Manage a portfolio of FanDuel customers
Provide an enhanced proactive one stop service to encourage loyalty
Ensure that Compliance and Responsible Gaming ideals are at the heart of all we do
Collect and document customer profiles
Develop relationships and offer tailored rewards through regular correspondence
Meet pre-determined productivity, quality, and Service Level Agreement targets

🎯 Requirements

Minimum 2 years of experience in high end customer service field preferred
Excellent verbal and written communication skills
Business to Customer Sales experience preferred
Knowledge of online gaming industry essential
Passionate about providing top level service
Confident and people focused personality

🎁 Benefits

Medical, vision, and dental insurance
Life insurance
Disability insurance
401(k) matching program
Short-term or long-term incentive compensation including cash bonuses and stock program
Paid personal time off

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