VIP Relationship Manager, Poland

📋 Description

• Perform client acquisition and strong relationship management with a portfolio of global VIP
• Provide tailored VIP support and account management for Polish- and German-speaking clients;
• Build rapport, including enhancing and expanding relationships with existing clients via frequent
• Building key customer service processes and systems, formulating management rules, and tracking the
• Analyze the clients' behavior, identify their unspoken needs, prepare key customer analysis reports;
• Liaise with various stakeholders from different departments to provide optimal excellent service

🎯 Requirements

• Client portfolio including institutional clients, high net-worth individuals, private bank
• Experience working in trading platforms or exchanges is highly advantageous;
• Prior working experience in sales and client services function with international financial
• Strong communication and written skills;
• Able to work under pressure and tight deadlines while maintaining good multi-tasking skills;
• Demonstrates enthusiasm for the rapidly evolving crypto industry and stays up-to-date with the

🎁 Benefits

• Study Growth Fund: We support your professional development and continuous learning.
• Internal Events: Participate in regular team-building activities, workshops, and events designed to
• Global Collaboration: Be part of a diverse, international team, working alongside colleagues from
• Career Advancement: Access opportunities for growth and advancement within a rapidly expanding
• Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal