Virtual Assistant

📋 Description

• Run the day-to-day front desk work for a portfolio of clinics, managing inboxes, calendars
• Help patients feel looked after through clear, warm, and professional communication by phone
• Own the details across several clinics at once, tracking tasks and follow-ups carefully so nothing
• Keep clinic records accurate and secure, handling patient information in line with PIPEDA and HIPAA
• Bring clinic experience to the team and help shape how our Services offering grows
• Help shape how AI supports our Services work by trying new tools with curiosity and care

🎯 Requirements

• 3+ years of administrative experience in a healthcare or wellness clinic, ideally at the front desk
• Used Jane day to day in a clinic for about 2 years or more, confident with scheduling, invoicing
• Worked across several clinics or disciplines, or gone deep in one area like mental health
• Understand extended health billing; experience with WorkSafeBC or ICBC claims is a bonus
• Highly organized and detail-oriented, able to juggle many clinics and tasks at once while staying
• Polished, professional written and verbal communication, adaptable to each clinic's style while

🎁 Benefits

• Health benefits starting on your very first day
• 2 weeks of paid vacation
• Fully remote work from anywhere in Canada
• A full training program before you take on your own clinics