Virtual Front Desk Assistant

📋 Description

• Confirm the following day's appointments by text via Ring Central.
• Respond to incoming patient texts promptly throughout assigned shifts; text-based communication only.
• Schedule and manage bookings in Dr Chrono across multiple providers.
• Ask new patients what service they're booking and route to the right provider.
• Collect insurance card details and date of birth/ID for eligibility verification.
• Handle day-of scheduling requests by checking availability in Dr Chrono.

🎯 Requirements

• Female candidate — required, given the patient base and sensitive conversations.
• Strong, clear English communication skills (written and verbal).
• Experience with Dr Chrono and Ring Central preferred; willingness to learn quickly.
• Comfortable working independently and staying responsive during assigned shift windows.
• Prior experience in medical/aesthetic/wellness front-desk/scheduling is a strong plus.
• Based in South Africa or the Philippines preferred.

🎁 Benefits

• 100% REMOTE
• $50 birthday bonus
• $200 testimonial bonus
• NO TRACKER. NO PROBLEM