Visual Keyholder (COS)

📋 Description

• Delivering an excellent customer experience through expert styling advice, deep product knowledge
• Interpreting sales data and customer insights to inform and execute the store’s visual direction
• Designing and installing impactful window displays that reflect seasonal trends and brand identity
• Styling mannequins and creating outfit combinations that inspire and influence customer purchasing
• Merchandising the shop floor in alignment with company guidelines to ensure a cohesive and
• Supporting the sales team in daily store operations and contributing to a seamless customer

🎯 Requirements

• Customer-Centric Mindset: understanding of how to elevate in-store experiences through impactful
• Visual Merchandising Standards: skilled in executing brand visual guidelines, including window
• Fashion Knowledge: strong understanding of current fashion trends, silhouettes, and seasonal
• Commercial Awareness: some experience in using KPIs, sales data, and customer feedback to inform
• Communication: genuine interest in people, communicate clearly, and actively listen to understand
• Adaptability & Flexibility: adaptable and responsive to changing priorities and customer

🎁 Benefits

• 25% staff discount across all H&M Group brands—available both in-store and online
• H&M Incentive Program (HIP)
• Dental & Vision Plans
• 401(k)
• Paid Time Off - including your birthday
• Health Savings Account (HSA)