VP, Client Services

📋 Description

• Lead the client relationship function by serving as the principal business partner to the lead
• Provide organizational leadership to both internal and client teams, implementing change in process
• Resolve complex strategic and operational conflicts between internal staff, teams, or clients where
• Guide strategy by leveraging high-level scientific and medical communications knowledge, ensuring
• Accountable for overall client satisfaction and ensuring the client’s goals and objectives are met.
• Manage staffing responsibilities for an entire portfolio of accounts, ensuring sustainable growth

🎯 Requirements

• Bachelor’s degree (minimum) in a relevant field; an advanced degree (PharmD, BSN, PhD, MS, MBA) is
• 10+ years of progressive pharmaceutical and/or medical communications agency experience
• In-depth knowledge of the pharmaceutical and agency industries, including an understanding of the
• Exceptional business acumen and the financial skills necessary to manage P&L responsibilities
• Expertise in relationship management, with a proven ability to build and maintain trust with both
• High-level scientific knowledge and a thorough understanding of medical publications and affairs to