VP, Global Head of Trust & Safety

Added
9 days ago
Type
Full time
Salary
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Related skills

risk management customer support analytics law enforcement threat intelligence

πŸ“‹ Description

  • Help design and build a trust and safety function for a highly technical company designed for the
  • Build, develop, and manage a world-class globally-distributed team that operates 24/7/365.
  • Create and maintain processes and policies for handling legal requests and abuse complaints.
  • Ensure consistent, timely, efficient, and fair application of those policies across a variety of
  • Liaise with senior company leaders, attorneys, engineers, and security staff inside Cloudflare.
  • Work with engineers to create and improve automated tools to drive improvements and increase

🎯 Requirements

  • 15+ years relevant experience demonstrating leadership in Trust and Safety, fraud, risk management
  • 8+ years experience managing a large team effectively with a strong desire to help others learn and
  • Experience working with law enforcement and legal requests for customer information.
  • Deep technical experience understanding how the Internet works.
  • Understanding of the Internet ecosystem and the roles and functions of the various types of online
  • Experience in assessing, analyzing, and resolving complex and sensitive issues, often under

🎁 Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
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