White Label Support Engineer

📋 Description

• Provide L2 application support during shifts
• Proactively monitor system health and respond to incidents
• Investigate and resolve production issues across infra, networking, databases and apps
• Escalate issues with development and SRE teams
• Maintain documentation, runbooks, monitoring and alerting improvements
• Participate in the release cycle

🎯 Requirements

• Strong Linux administration skills
• 2+ years of Application Support experience
• Automation/scripting: Bash / Python
• Databases: Basic SQL, PostgreSQL, Redis
• Observability: Grafana, Prometheus, Zabbix, ELK, or similar
• Containerization: Docker, basic+ Kubernetes
• Networking basics: DNS, L4/L7 concepts, Load Balancers
• English B2+

🎁 Benefits

• Competitive salary and performance-based bonus programs
• Corporate benefits (choose your preferred options)
• Inspiring culture, pleasant and informal work environment
• Ongoing education and training programs
• Global career opportunities
• Proactive mindset, ownership, and strong problem-solving skills