Lead deployment of digital worker voice programs in Guatemala.
Lead supplier platform training and technical support.
Manage grievances in programs with a digital mechanism, liaising with suppliers.
Provide investigation/remediation support as requested by brands.
Develop/update supplier and worker onboarding materials.
Coordinate regular communication with supplier management and internal teams.

🎯 Requirements

Social compliance or labour rights background with supply chain knowledge.
5+ years in global supply chain delivering social/labour impact projects.
Excellent communication in English and Spanish.
Organized, conscientious and accountable.
Experience in customer/client services and delivery.
Based in Guatemala is required.
Occasional travel nationally may be required.

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