Worker Engagement Specialist

📋 Description

• Lead deployment of digital worker voice programs in Brazil workplaces.
• Lead supplier platform training and technical support.
• Lead case management of grievances using digital mechanisms; liaise with suppliers and brands.
• Be available for investigation and remediation support as requested by brands.
• Develop and update supplier and worker onboarding materials.
• Communicate with supplier management from intro to status checks; liaise with internal teams.

🎯 Requirements

• Social compliance or labour rights background with knowledge of supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights
• 5+ years' experience working within the global supply chain industry, delivering social or labour impact projects
• Excellent communication in English and Portuguese (oral and written) is required
• Organized, conscientious and accountable
• Experience in customer/client services and delivery
• Based in Brazil is required

🎁 Benefits

• Part-time freelance/consultancy contract
• Remote work with a global team
• Exposure to social compliance and sustainability projects