Workflow Automation Analyst

📋 Description

• Partner with cross-functional leaders to map, analyze, and redesign business processes for
• Translate operational needs into workflow requirements, including business logic, data flows
• Use analytics to drive decisions, prioritize solutions, measure automation impact, investigate
• Build, test, and deploy workflow automations using tools such as Zapier, n8n, CRM workflows, and
• Build AI-enabled data pipelines for use cases such as intent tagging and transcript summarization
• Establish QA, UAT, monitoring, and documentation practices so automations run reliably and securely.

🎯 Requirements

• 3+ years hands-on experience designing, building, testing, and maintaining workflow automations
• Experience mapping business processes and translating operational problems into requirements
• History of leading process redesign across teams.
• Experience building or contributing to data pipelines and AI-enabled workflows; examples could
• Strong analytical skills, including the ability to use data to diagnose process issues, measure
• Familiarity with APIs, webhooks, and data integrations. Working knowledge of SQL or Python is