Workplace Experience Manager (Customer Business Center)

📋 Description

• Own and manage the reception desk as the site's front-of-house post, personally staffing it and/or
• Own the daily experience and operation of the Sunnyvale site, ensuring it is consistently polished
• Act as the face of the workplace and the site's decision-maker for day-to-day operations
• Keep the site and executive briefing center presentation- and demo-ready at all times, clean
• During VIP visits and executive meetings, provide front-of-house, guest, facility, and vendor
• Own visitor management (e.g., Envoy/VMS), check-in, and badging, and keep the reception area

🎯 Requirements

• Proactive, ownership mindset, a genuine go-getter who runs a site independently and anticipates
• Clear understanding of boundaries and escalation: knows what to own, what to route to Facilities
• Hospitality-forward and comfortable personally staffing a reception desk as the front-of-house
• Professional poise and a genuine backbone: credible with all levels, from vendors to C-suite, with
• High-energy community builder who sets a site's tone and culture.
• Strong vendor coordination and day-to-day management skills.