Zoho CRM Expert

📋 Description

• Configure and maintain Zoho CRM modules, fields, layouts, and permissions
• Manage Zoho Bigin pipelines, teams, roles, workflows; support integrations
• Maintain CRM data integrity: clean, deduplicate, imports, exports, sync, audits
• Create reports and dashboards to monitor lead generation, pipelines, and lifecycle
• Train users, support CRM adoption, and document best practices
• Troubleshoot system issues and manage access controls and security

🎯 Requirements

• Demonstrable experience with Zoho CRM and Zoho Bigin setup, customization, workflows, and automation
• Strong data management: record maintenance, data hygiene, synchronization, and integrations
• Ability to build dashboards, reports, and analytical insights from CRM data
• Experience supporting users, delivering training, and creating process documentation
• Strong problem-solving abilities and attention to detail
• Proactive mindset with ability to identify improvements and optimize processes

🎁 Benefits

• Fully remote contract opportunity with flexible working arrangements
• High level of autonomy within a digital-first working environment
• Opportunity to work across enterprise CRM and small-business CRM platforms
• Exposure to international clients and cross-functional teams
• Professional growth opportunities, including certifications, training, and CRM strategy development
• Opportunity to contribute to innovative digital transformation projects