Zoho CRM Expert

📋 Description

• Configure and maintain Zoho CRM modules (fields, layouts, permissions, automations, dashboards).
• Manage Zoho Bigin pipelines, teams, roles, and workflows; support integrations.
• Maintain data integrity through cleaning, deduplication, imports/exports, synchronization, and audits.
• Create reports and dashboards to monitor leads, pipelines, and customer lifecycle.
• Train users, support adoption, and develop documentation and best-practice guidelines.
• Ensure CRM processes comply with privacy and data protection requirements.

🎯 Requirements

• Experience with Zoho CRM and Zoho Bigin setup, customization, workflows, and automation.
• Strong data management: record maintenance, data hygiene, synchronization, and integrations.
• Ability to build dashboards, reports, and analytical insights from CRM data.
• Experience supporting users, delivering training, and creating process documentation.
• Strong problem-solving and attention to detail.
• Fluent English; additional fluency in German, French, Portuguese, Italian, or Spanish preferred.

🎁 Benefits

• Fully remote contract with flexible working.
• Autonomy within a digital-first environment.
• Work across enterprise and SMB CRM platforms.
• Exposure to international clients and cross-functional teams.
• Growth opportunities, certifications, training, and CRM strategy development.
• Contribute to innovative CRM transformation projects.