Zoho CRM Expert

📋 Description

• Configure and maintain Zoho CRM modules (fields, layouts, perms)
• Manage Zoho Bigin pipelines, teams, roles, and workflows
• Maintain data integrity: cleaning, dedup, imports/exports, sync
• Create reports and dashboards for leads, pipelines, lifecycle
• Train users and create process docs; support CRM adoption
• Troubleshoot issues and ensure privacy compliance

🎯 Requirements

• Zoho CRM and Zoho Bigin setup, customization, workflows, automation
• Data management: records, hygiene, synchronization, integrations
• Build dashboards, reports, and analytical insights from CRM data
• Support users: training and process documentation
• Strong problem-solving and attention to detail; proactive improvements
• Fluent English; additional language skills preferred

🎁 Benefits

• Fully remote contract opportunity with flexible working arrangements
• High autonomy within a digital-first environment
• Work across enterprise and small-business CRM platforms
• Exposure to international clients and cross-functional teams
• Professional growth: certifications, training, CRM strategy development
• Opportunity to contribute to digital transformation projects