Zoho CRM Expert

📋 Description

• Configure and customize Zoho CRM modules, fields, layouts, and dashboards.
• Manage Zoho Bigin pipelines, teams, roles, and workflows.
• Maintain data integrity with cleaning, deduplication, imports/exports.
• Create dashboards and reports for leads, pipelines, and lifecycle.
• Train users and develop process documentation and best practices.
• Troubleshoot issues and manage access controls and security settings.

🎯 Requirements

• Zoho CRM and Zoho Bigin setup, customization, workflows, and automation.
• Data management: maintenance, hygiene, synchronization, integrations.
• Build dashboards, reports, and analytics from CRM data.
• Train users and create process documentation.
• Proactive problem-solver with attention to detail.
• Fluent English; other major languages preferred.

🎁 Benefits

• Fully remote contract with flexible working arrangements.
• High autonomy in a digital-first environment.
• Work across enterprise and small-business CRM platforms.
• Exposure to international clients and cross-functional teams.
• Growth opportunities: certifications, training, CRM strategy development.
• Contribute to innovative digital transformation projects.