Responsibilities:

Building out a set of user journeys and designs for a new commercial banking portal

Working closely with Design and with another Lab49 team responsible for developing a technology and strategy and architecture for the new portal

The portal will enable commercial banking customer to engage digitally end to end

From onboarding and KYC through to cash and liquidity management to product enablement

Consultant will be able to provide the Design team with guidance around best practices and constraints from a business perspective

Consultant will be required to work alongside the UX lead to define a set of best practice customer journeys

Define customer requirements whilst understanding commercial and regulatory constraints

Provide input into defining innovative new digital features with the design team

Understanding the technology strategy and enable the design team to reflect this accurately

Collaborating with the technology strategy team to further elaborate or influence the technology strategy from a customer experience perspective.

Requirements:

Experience as a Product manager, Business Analyst or business manager in the following Transaction or Commercial banking or

Technology Delivery or Digital experience definition

Consultant must have strong communication skills and be comfortable presenting to C-level executives

Consultant will be producing high quality content including PowerPoint presentations.

Consultant will be able to define user requirements

Consulting experience preferred 7-10 years of experience

Additional Information

WHO ARE WE?

Lab49 is a specialist consultancy that designs and develops bespoke and innovative technology solutions in partnership with key participants in financial markets. We enable our clients to meaningfully differentiate themselves and successfully navigate the shifting landscape in financial services. Our specialist focus on financial markets and our integrated strategy, design and product development expertise uniquely position us as a partner capable of effectively delivering and embedding best-in-class solutions tailored to meet clients’ complex and varied commercial and technical needs.

We were founded in 2002 to bring Silicon Valley solutions to Wall Street’s door. Since then, we have worked on successive waves of technological change, including distributed computing, high-speed automation, enterprise UX and digital distribution (for which Lab49 was among the first significant practices established on Wall Street), DevOps, cloud and data science. Today, we are an established partner in financial markets, having delivered hundreds of projects for clients including all of the world’s tier-one investment banks and many of the largest buy-side firms globally.

Lab49/ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.

Lab49/ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.