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Solutions Engineer

Fully Remote

Added
3 months ago
Location
Type
Full-time
Salary
$130K - $20K

About Logixboard:

Logixboard is a white-labeled customer experience software that is transforming how the $2 trillion freight forwarding industry operates.In a highly competitive and technologically antiquated industry undergoing rapid digitalization, we are providing freight forwarders with the only white-labeled and integrated customer experience software available to the market today.Our software enables freight forwarders to deliver world-class digital experience to their customers, which propels them far ahead of their competition and dramatically increases customer retention and sales.Our customers absolutely love our platform, and we're experiencing tremendous growth both in new customers and in funding, with over $50 million in capital raised to date.

About you:

Logixboard is looking for a Solutions Engineer to join our sales organization and support the technical aspects of our sale. This role will work with our sales team members to present the value of our freight forwarding visibility tools to prospective customers. You will touch a huge part of our business and be an instrumental part of our sales process. This role is ideally suited to someone who enjoys speaking to potential new clients regarding the technical aspects of software and how it can help solve problems and bring value.

You will:

  • Assist sales reps in their technical presentations of our product - with an expectation of participating in multiple phases of the sales process from discovery to rollout/implementation discussion
  • Participate in weekly sales training to sharpen our discovery, demonstration and presentation skills
  • Participate in prep calls with account executives to ensure alignment and effective call execution
  • Provide expert knowledge regarding the technical aspects of the Logixboard product and communicate with product managers to get prospects’ questions answered
  • Work with our product development team to give feedback from prospective customers on product development and direction
  • Be someone who likes to move fast and is excited about the unknown aspects of what each day might bring due to the nature of a hyper growth, early stage startup environment
  • Give feedback on how to improve our processes to continuously improve our sales motions as we grow and scale our organization
  • Support our sales training program by giving industry specific feedback and training support from the perspective of our customers/buyers
  • Be part of a very fast moving organization where you have a voice in decisions that ultimately impact our team members, customers and investors
  • Maintain in-depth knowledge of both the Freight Forwarding and SaaS industry
  • We're looking for:

  • 2+ years of SaaS selling experience or 1+ year of solutions engineer experience
  • Having worked in a freight forwarding business or a consulting role that services this industry is a requirement of the role - we are looking for someone with first hand experience in this industry
  • Highly autonomous - must be able to take initiative and execute with minimal supervision
  • Excellent organization skills, attention to detail, values-driven, strong customer focus, and high-level of curiosity
  • Results-oriented - competitive interest in setting and blowing out team goals
  • Must enjoy collaboration with the team. Our sales organization is ‘competitive AND collaborative’
  • High on coachability - the ability to listen to and give constructive feedback. We work as a team to invest in our development with weekly coaching, performance coaching from industry thought leaders and we practice our skills as a team
  • Startup experience is a plus - we are growing very fast so flexibility as we iterate and change is very important. With that experience you can also be part of the build and design of our go to market planning
  • The Solutions Engineer base salary is $130,000 and a variable of $20,000 for an OTE (On-Target Earnings) of $150,000, plus equity.

    Where your pay would fall within that range will be based on 1) relevant experience, knowledge, and skills, as demonstrated through the interview process, 2) by considering parity with current LXB team members, and 3) current market data.

    Benefits:

  • We are a remote first company, meaning, you can work from home, from the mountains, from the beach, or wherever you feel like getting work done.
  • Logixboard covers 100% of premiums for Medical, Dental, and Vision for you, with 75% of premiums covered for your loved ones. We’ll also offer paid life insurance and Long Term Disability.
  • 12 weeks parental paid time plus a $2,500 parental bonus to support you and your family.
  • Our 401(k) plan makes it easy to save for retirement and you can contribute your tax free dollars from day 1.
  • In addition to statutory and Federal holidays, we offer our teammates Flexible Time Off (average is 4-5 weeks) that can also be used to observe holidays that are important to you.
  • A yearly Learning and Development budget of $500 to find your own way to continue your professional development.
  • To get your office set up, you will receive the basics (laptop, monitor, keyboard and a mouse), plus a one time WFH budget of $1,000 for you to get the other things you need in order to do your best work.
  • Additional Information

    At Logixboard, we believe that people come first and we are committed to building teams that represent a variety of backgrounds, perspectives and skills. We highly encourage under-represented and traditionally marginalized communities to apply. Together, we will create and maintain working and learning environments that are inclusive, equitable and welcoming. If you require assistance or accommodations in the application or interview process, please contact [email protected].

    This employer gathers applications via their own applicant tracking system.
    You will be redirected to an external application form.
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