Account Director

📋 Description

• Execute client-specific growth strategies to increase usage and adoption, and cultivate
• Build trusted-advisor relationships with key client stakeholders, expanding footprint across each
• Scale advanced analytics into insights that help clients make data-driven decisions and see the
• Partner with Product to drive adoption of new features and functionality, building and aligning the
• Partner with Sales, Solutions, Implementation, and Product—including sales support, client
• Monitor client health, proactively resolve issues, and run regular business reviews that reinforce

🎯 Requirements

• 5+ years in account management with a focus on strategic client relationships and revenue growth
• Strong analytical and critical-thinking skills, with the ability to present data and insights
• A track record of resolving risk before it reaches the client — including a willingness to navigate
• Comfortable in a fast-paced startup environment and working with remote teams.

🎁 Benefits

• Health Insurance: We cover 80% of the cost of medical and dental insurance and offer vision
• Retirement: We offer a 401(k) plan that eligible employees can contribute to one month after their
• Flexibility: We have a generous Paid Time Off policy, which is managed but not limited.
• Development: We provide annual performance evaluations and prioritize working with employees on
• Recognition: We recognize the outstanding achievements of our team through annual company awards.
• Office Location: A modern open plan workspace located in the bustling Back Bay neighborhood of