Account Director, Client Strategy (Remote US) - Future Opening

📋 Description

• Own Strategic Client Relationships: Serve as the senior, day-to-day strategic lead for enterprise
• Drive Retention & Expansion: Develop and execute renewal, upsell, and cross-sell strategies
• Architect Cross-Channel Strategy: Design integrated growth plans across Paid Media, SEO/Content
• Commercial Ownership: Own portfolio economics including forecasting, margin health, scope control
• Lead QBRs & Executive Storytelling: Translate performance data into clear business narratives
• Cross-Functional Leadership: Partner with channel leads, PMs, and operations to align priorities

🎯 Requirements

• 7–12 years of experience in agency or client services roles, with significant exposure to B2B SaaS
• Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio.
• Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps, with the ability to
• Experience partnering with VP-, CMO-, and CRO-level client stakeholders.
• Driven to stay ahead of industry trends, including actively learning how AI and automation can
• Executive Communication: Clear, confident communicator who can translate performance into business

🎁 Benefits

• Base salary range $100,000 - $160,000 USD with bonus eligibility
• Medical, dental, vision plans, disability, and life insurance coverage for you and your family
• 100% employer-paid plan for you and 50% employer contribution for dependents (US, CAD, MX)
• Mental health support: Access to certified therapists through Spring Health, membership to Headspace
• Physical health: Physical therapy through Omada, thousands of Aaptiv virtual workouts
• Unlimited PTO (2-week minimum), Paid Company Holidays, Birthday Off, End of Year Recharge (Closed