Account Director I

📋 Description

• Own and deliver expansion ARR targets and renewal performance across an assigned portfolio of
• Develop and execute structured account plans focused on multi-product adoption, account growth and
• Lead complex discovery and expansion conversations involving multiple stakeholders and
• Develop and execute disciplined renewal strategies to maximize retention and minimize commercial
• Manage larger deal sizes and moderately complex sales cycles from discovery through negotiation and
• Maintain accurate revenue forecasts and demonstrate strong pipeline inspection and management

🎯 Requirements

• 8+ years of relevant professional experience, or an equivalent combination of training, education
• Demonstrated experience managing commercial account portfolios with ARR responsibility.
• Proven ability to drive expansion and renewal growth across multi-stakeholder customer environments.
• Strong negotiation skills and commercial strategy expertise.
• Experience using structured sales methodologies.
• Experience managing multi-product portfolios and identifying cross-sell or expansion opportunities.

🎁 Benefits

• On-target earnings of $100,000–105,000, with actual compensation dependent on location, experience
• Opportunity to manage strategic commercial accounts and directly influence expansion and retention
• Exposure to complex, multi-product customer portfolios and sophisticated buying environments.
• Cross-functional collaboration with Customer Experience, Product and Solutions teams.
• Opportunity to contribute to commercial strategy, processes and long-term business growth.
• Inclusive and collaborative working environment.