Account Management Sales Leader

📋 Description

• Lead a team of 6 frontline leaders and 30+ Account Executives, establishing a high-performing
• Drive annual recurring revenue expansion across existing accounts by leveraging SaaS and Generative
• Develop and execute account expansion strategies designed to maximize Net Retention Rate (NRR)
• Lead strategies to protect, renew, and expand high-value enterprise contracts, including complex
• Train and coach sales leaders and Account Executives on expansion motions, Executive Business
• Act as an executive sponsor for major enterprise renewals, strategic cross-sell opportunities, and

🎯 Requirements

• 10–15+ years of software subscription sales and commercial leadership experience, preferably at the
• Extensive experience with SaaS, DaaS, and post-sale commercial metrics, including NRR, GRR, and
• Proven success leading large existing-business or account management organizations and delivering
• Demonstrated track record of closing complex, multi-year contract renewals and expanding high-value
• Bachelor’s degree or advanced degree in Business, Technology, or a related discipline.
• Exceptional commercial judgment and an ability to navigate sophisticated renewal, expansion, and

🎁 Benefits

• Competitive compensation package aligned with the seniority and scope of the role.
• Strategic career development opportunities and exposure to senior executives and high-impact
• Opportunity to shape strategic account management initiatives that directly influence revenue
• Opportunity to work with a world-class team focused on innovation in experience management and
• High-energy, performance-oriented culture with clear accountability and a strong focus on
• Opportunity to work at the intersection of SaaS, Generative AI, customer experience, and strategic