Account Manager

📋 Description

• Serve as primary client point of contact across assigned accounts
• Lead renewal cycles, including early risk identification and executive communication
• Maintain client health, value delivery cadence, and partner satisfaction
• Conduct roadmap meetings and Quarterly Business Reviews (QBRs)
• Identify and qualify expansion opportunities tied to client needs and maturity goals
• Build and manage an expansion pipeline aligned with security programs, IRM|Pro, and managed services

🎯 Requirements

• 5+ years in account management or client success roles
• Experience in cybersecurity, risk management, healthcare IT, or compliance strongly preferred
• Experience with Managed Security Services or Cloud services preferred
• Demonstrated success in renewal execution and expansion achievement
• Comfortable engaging executives and guiding strategic discussions
• Proficiency with Salesforce and Microsoft Office

🎁 Benefits

• Base salary range $110,000-140,000
• Merit-based salary increases
• Eligibility for 401(k) plan
• Medical, dental, vision, life and disability insurances
• Paid leaves in line with work state
• Flexible paid time off