Account Manager

📋 Description

• Manage up to 8 Enterprise accounts, focusing on expansion and renewals
• Close expansions, upsell and cross-sell into new areas
• Lead SteerCo meetings with C-level buyers (economic, ops, IT)
• Align buyers with PolyAI roadmap via business reviews
• Retain customers through renewals and deliver customer lifetime value
• Collaborate with Solution Consulting to tailor demos for use cases

🎯 Requirements

• Minimum 4 years in Account Management owning renewals & expansions
• Proven value-selling history with champions and executives
• Sales experience with call center operations background
• Experience selling SaaS, systems and performance software
• Ability to communicate ROI and analytical results
• Experience selling to executives and technical leaders

🎁 Benefits

• Employee share options plan
• Medical, dental and vision coverage for employees; 70% for dependents
• Life Insurance; STD and LTD
• 401k plan with company match
• Flexible PTO + 11 holidays
• Annual learning and development allowance