Account Manager

📋 Description

• Act as a trusted advisor to clients, ensuring their success with our products and services
• Develop and execute account growth strategies, identifying opportunities for upselling and
• Maintain and strengthen customer relationships, leading contract renewals and negotiations to
• Deepen existing partnerships by delivering tailored value propositions that increase share of wallet
• Collaborate with internal teams (Sales, Product, Support) to enhance customer satisfaction and
• Proactively identify and resolve customer challenges, ensuring swift issue resolution

🎯 Requirements

• Proven experience in account management, customer success, or a similar role within Payments or
• Deep understanding of crypto, blockchain, stablecoins, or digital assets
• Strong track record of managing and growing enterprise-level accounts
• Exceptional relationship management, negotiation, and communication skills
• Strategic mindset with a history of driving revenue growth within existing accounts
• Strong analytical skills to assess performance and identify areas for improvement

🎁 Benefits

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate, growth-minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world