Account Manager

📋 Description

• Proactively manage the existing customer base to drive customer delight and surprise in order to
• Serve as first point of contact for your accounts predominantly over the phone and via e-mail
• Build relationships with customers to influence an increase in purchase volume, frequency, and
• Maintain a strong understanding of MOO products and services to present thoughtful and creative
• Maintain clear and accurate records of customer interactions and notes within our CRM systems
• Actively identify opportunities for growth and collaboration with accounts in your book of business

🎯 Requirements

• You’re not afraid of picking up the phone and making purposeful connections with your clients daily
• You are goal-oriented, and like to chase an ambitious target
• You learn new tech platforms quickly, and thrive in a hybrid work environment
• You enjoy research and planning to develop strong long term relationships with clients
• You are coachable and enjoy learning new skills and strategies
• You’re professional, friendly, and helpful on the phone and in writing

🎁 Benefits

• 34 days of combined vacation and holidays
• Comprehensive medical, dental, and vision coverage
• Life and AD&D insurance
• 401(k) with company match and no vesting schedule
• Dog-friendly and casual office environment
• Free lunches every other week