Account Manager

📋 Description

• Own end-to-end relationships with a portfolio of approximately 40 high-value enterprise clients
• Conduct structured weekly meetings with key stakeholders to maintain alignment, monitor progress
• Partner with internal operations teams to ensure service delivery objectives, project requirements
• Identify, develop, pitch, and close account expansion opportunities to increase net new annual
• Drive upselling and cross-selling of custom projects, expanded scopes of work, and additional
• Introduce relevant government and federal grant opportunities to help clients diversify and

🎯 Requirements

• 3–5+ years of experience in Account Management, Enterprise Customer Success, or Sales, ideally
• Proven track record of meeting or exceeding revenue expansion or net retention targets, preferably
• Strong consultative selling and discovery skills, with the ability to understand customer
• Experience identifying and developing commercial opportunities through ongoing customer
• Ability to navigate complex customer needs, including opportunities involving government or federal
• Demonstrated customer development experience, including gathering feedback, identifying market

🎁 Benefits

• Competitive salary with regular salary reviews and share options linked to company growth.
• Private health insurance.
• Flexible working hours and a work-from-home budget.
• 25 days of annual leave plus paid public holidays.
• Paid sick leave and wellness leave.
• Annual $300 personal wellbeing and lifestyle budget.