Account Manager

📋 Description

• End-to-End Campaign Management: own post-sale lifecycle across direct and programmatic channels.
• Cross-Functional Leadership: partner with AdOps, Design, Eng, and Sales.
• Performance & Optimization: monitor delivery, pacing, KPI trends; provide data-driven insights.
• Client Relationship Ownership: primary post-sale contact for agency and trading partners.
• Retention & Renewal Strategy: drive renewals and lead ROI-focused wrap decks.
• Revenue & Upsell Growth: identify upsell opportunities and align with Sales to grow accounts.

🎯 Requirements

• Programmatic & Digital Media Expertise: strong DSP, RTB knowledge.
• Data-Driven Analysis: interpret campaign data and explain results.
• AdTech Tool Proficiency: Salesforce, Jira, IAS, DoubleVerify, Upwave, Google Ad Manager.
• Client & Stakeholder Management: navigate client needs with diplomacy.
• Strong Communication: written and verbal skills; explain complex workflows.
• Core Technical Tools: Excel, PowerPoint, Word for performance modeling.

🎁 Benefits

• Competitive pay plus total rewards: benefits, recognition, development, wellness.
• Employer-matched 401(k).
• Bonus, commission, or stock incentive program where applicable.
• Flexible benefits package and development opportunities.
• Learn more about benefits at gumgum.com/benefits.
• Flexible work environment: in-office or remote with occasional in-person collaboration.