Account Manager

📋 Description

• Act as a trusted advisor, product consultant, and closer, delivering ROI in a value-based renewal
• Partner with Customer Success to monitor health scorecards, identify customer needs, and guide deal
• Act as a product evangelist, solutioning Zip to address pain points and future product needs
• Build team culture and bring best practices to the organization
• Negotiate renewal contracts, developing win/win negotiation strategies that maximize contract value
• Provide regular and accurate updates on renewal status to management and escalate when needed

🎯 Requirements

• 2+ years of technology SaaS experience
• Experience selling to procurement, finance, legal
• Experience driving customer retention and adoption of a SaaS product for enterprise accounts
• Customer management skills including sales, account management, and customer service
• Self-driven with strong motivation
• Organized, efficient with time, and excellent communicator

🎁 Benefits

• Start-up equity
• Full health, vision & dental coverage
• Commuter benefit
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget