Account Manager - Bogota

📋 Description

• Participating in meetings with key stakeholders starting from onboarding kick-off and Business
• Discovering strategic needs and direction of the customers, setting goals and objectives with a
• Analyzing stakeholder mapping and setting overall strategy to capture right frequency in touchpoints
• Taking ownership of renewal success and strategy to achieve key commercial/contractual targets
• Assisting sales for upselling and initiating opportunities with the right product and right contact
• Owning commercial targets regarding gross margin, collection package raise, and service level

🎯 Requirements

• A university degree in Business, Marketing, Engineering, or related fields
• 5+ years experience in Customer Success Management, Account Management, or Sales, ideally in SaaS
• Strong communication skills in both writing and speaking (English & Native Language)
• High sense of responsibility and accountability
• Strategic thinking with excellent project management skills
• Competency in sales methodologies such as Value Selling, Challenger Selling or Spin Selling is a

🎁 Benefits

• Access to 16,000+ online courses on the LinkedIn Learning platform
• Opportunity to share skills through training and workshops
• Paid Spotify account subscription
• Work in an international, diverse, and inclusive environment
• Be part of an industry that's shaping the future of customer experiences