Account Manager, SMB

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

account management growth sales partnerships saas

📋 Description

  • Own and grow a portfolio of SMB merchants with tailored Square adoption.
  • Advocate for merchant needs with empathy and surface insights to shape products.
  • Build trusted relationships across your portfolio and drive growth.
  • Lead proactive outreach, consultative conversations, and business coaching.
  • Collaborate with Sales, Product, Support to tailor merchant solutions.
  • Own outcome-based growth and retention goals for your portfolio.

🎯 Requirements

  • 3+ years in account management, sales, or consultative roles.
  • Consultative, customer-first mindset with a passion for helping SMBs.
  • Strong organisational and time management skills.
  • Excellent communication; able to simplify complex ideas.
  • Commercial acumen and curiosity about small business drivers.
  • Growth mindset and builder’s mentality.

🎁 Benefits

  • Remote work options available.
  • Medical insurance.
  • Flexible time off.
  • Retirement savings plans.
  • Modern family planning.
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