Account Manager, SME & Growth

📋 Description

• Own a portfolio of strategic DACH accounts, with accountability for gross profit, retention, and
• Build strategic account plans and lead executive-level Quarterly Business Reviews at least once per
• Lead complex, consultative commercial negotiations and multi-product opportunities across FX
• Manage multi-entity and multi-country customers with multiple stakeholders, translating technical
• Identify expansion signals, convert them into well-documented Salesforce opportunities, and
• Own the client through operational and compliance events, gathering facts, setting expectations

🎯 Requirements

• 3+ years of successful experience in Account Management, Customer Success, or Sales with a
• Experience managing complex, consultative sales cycles and multi-product accounts
• Strong analytical skills
• Experience working with CRM systems and Salesforce hygiene
• Ability to understand complex technical concepts and foundational understanding of APIs
• Comfort with ambiguous, fast-paced environments and high ownership

🎁 Benefits

• Work with a team of the brightest and most innovative people in tech
• Opportunity to shape standards for strategic customer management in the region