Account Manager, SME & Growth, AU

📋 Description

• Own and grow a portfolio of strategic SME and growth accounts, developing account plans that
• Build trusted, multi-threaded relationships with customer stakeholders, including founders, finance
• Develop a deep understanding of each customer’s business model, industry, goals, pain points, and
• Lead regular strategic customer engagements, including account planning sessions, business reviews
• Identify, develop, and close upsell, cross-sell, and expansion opportunities across Airwallex’s
• Proactively manage opportunities through the full commercial cycle, from discovery and solution

🎯 Requirements

• 5+ years of experience in account management, relationship management, or sales, ideally selling a
• Proven track record of exceeding commercial targets and consistently delivering against revenue
• Strong consultative selling skills, with the ability to understand customer strategies and pain
• Demonstrated experience managing complex sales cycles, including upsell, cross-sell, renewal, or
• Experience managing complex, multi-product accounts and developing account strategies that drive
• Strong analytical and strategic skills, with the ability to use data to prioritise accounts