Account Manager, US

📋 Description

• Develop a deep understanding of our business, our cloud management platform, support and services
• Maintain knowledge, context and ownership of the customers you are responsible for and own
• Manage customer-related support escalations to resolution, ensuring customer satisfaction is of the
• Negotiate and close long-term commitments with key stakeholders, balancing the requirements of the
• Identify New workload opportunities within Customer's Cloud Environment / SaaS solutions.
• Establish a regular cadence with the complete portfolio of your customers, balancing the

🎯 Requirements

• 2+ years of experience in an Account Management/Customer Success/Customer Engineering role
• 3+ years experience at a technology company
• Strong verbal/written communication skills
• Strong skills to effectively interact with technical teams and build influential relationships
• Great operational, administrative and analytical skills with attention to detail, able to zoom
• A desire to work within the organization and continuously grow your skill set

🎁 Benefits

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance