Account Partner, Large Pro Partnerships

📋 Description

• Manage a portfolio of enterprise service professional partners as their primary point of contact
• Own both retention and revenue growth across your portfolio
• Build trusted, durable relationships with partner leadership (VPs, C-suite executives, owners)
• Lead regular executive business reviews delivering performance insight, strategic recommendations
• Conduct ongoing discovery to understand partner's business evolution, competitive pressures, and
• Serve as primary escalation point for partner issues, driving cross-functional resolution and

🎯 Requirements

• 2+ years of experience in strategic account management, customer success, category management
• Demonstrated experience managing executive-level relationships (VP, C-suite, or owner level) as the
• Proven ability to hold both GRR and NRR accountability, articulating sequencing of retention and
• Strong analytical fluency with ability to build action plans from data; experience with BI tools
• Demonstrated ability to own outcomes end-to-end with limited oversight
• Comfortable operating in ambiguous environments and building structure where none exists

🎁 Benefits

• Base salary band of $90,000 - $120,000 commensurate with experience and performance
• Eligible for incentive pay component
• Full medical, dental, vision package
• Flexible vacation policy
• Pet discount plans & retirement plan with company match (401K)
• Technical equipment (i.e. laptop) provided