Account Receivable Operations Lead

📋 Description

• Cash Reconciliation & Credit Decisions: Ensures the accuracy of incoming cash through daily
• Merchant Collections - End to End: Leads the weekly Merchant Collections Report process, including
• Legal & Recovery Escalations: Partners with Management to prepare incident reports supporting
• Accrual Process Ownership: Maintains ongoing ownership of the merchant expense and loss accrual
• AR Analytics & Dashboard Ownership: Owns the AR reporting function, building and maintaining
• Cross-Functional Response: Serves as the primary point of contact for Underwriting and Risk on

🎯 Requirements

• 3+ years in accounts receivable, collections, cash reconciliation, or financial-services recovery
• Working knowledge of credit/refund decisioning and the internal controls around applying financial
• Demonstrated ability to manage a recovery/collections caseload against firm weekly and monthly
• Strong written communication for merchant-facing collections correspondence
• Comfortable leading recurring cross-functional syncs (e.g., weekly Merchant Collections sync) and
• Strong investigative judgment — able to trace a discrepancy to its root cause, distinguish a

🎁 Benefits

• Competitive salary and stock option plan
• Medical, dental and vision insurance with employer paid options
• Flexible PTO
• Competitive 401(k)
• Opportunities for professional growth and development
• Paid parental leave