Account Representative

📋 Description

• Serve as a client point of contact for assigned locations, regularly interacting with customers
• Evaluate all client requests for urgency, efficacy, and necessity to ensure that the client’s
• Manage all service requests by understanding the issue in context, following up with the
• Anticipate, take ownership of, and proactively manage client escalations in order to achieve
• Develop and manage relationships with various client stakeholders including service location staff
• Coordinate with and appropriately direct workflows among the client’s internal commodities and

🎯 Requirements

• Bachelor’s Degree
• 0-3 years of experience preferred
• Experience in facilities management, maintenance management, or building engineering, maintenance
• Computer Skills: Proficiency in Microsoft Word, Excel, PowerPoint, Outlook required

🎁 Benefits

• Competitive compensation
• Health, Dental, Vision, Life, Disability options
• 401K retirement savings plan
• Paid vacation, federal and floating holidays
• Maternity/Paternity Pay
• Career advancement opportunities