Accounting Specialist - Thailand

📋 Description

• Guide customers through the full onboarding journey for Cloudbeds’ accounting and financial
• Understand each customer’s unique business process (how they handle night audits, folio management
• Support customers in connecting Cloudbeds to third-party accounting software and ERPs (e.g.
• Troubleshoot accounting discrepancies, integration sync issues, and configuration questions with a
• Contribute to onboarding documentation, how-to guides, and best-practice resources for hospitality
• Collaborate with Product and Engineering to relay customer feedback, identify recurring pain

🎯 Requirements

• 5+ years of hands-on hotel accounting experience (required; hospitality-adjacent accounting does
• Practical understanding of accounting fundamentals: general ledger, accounts receivable/payable
• Experience using PMS-to-accounting integrations (required) and familiarity with Carmen Accounting
• Tech-savvy: comfortable navigating SaaS platforms and learning new software tools quickly
• Strong customer-facing communication: able to explain complex accounting concepts in simple, clear
• Strong analytical mindset: ability to trace data flows, identify mapping issues, and troubleshoot

🎁 Benefits

• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling, and knowledge transfer