Admin Coordinator/Ops Assistant

📋 Description

• Make and receive phone calls and text messages to coordinate with families, providers, and vendors.
• Assist families with completing medical or therapy-related forms and ensure required information is
• Provide clear instructions and support to families navigating stressful or emotionally sensitive
• Contact external organizations to gather or verify information and complete administrative forms.
• Follow up on documentation, open items, and outstanding requests to ensure timely completion.
• Maintain clear, professional, and compassionate communication throughout each interaction.

🎯 Requirements

• 2+ years of experience in administrative, coordination, or operational support roles.
• Experience in healthcare, therapy, or education is a plus.
• Experience managing frequent phone communication with families and external partners.
• No formal certification is required.
• Experience handling sensitive information and supporting administrative processes with discretion
• Excellent organization and time management skills.

🎁 Benefits

• Opportunity to join a purpose-driven organization supporting neurodivergent children and their
• Fully remote position.
• Work schedule: 9:00 AM - 5:00 PM EST (U.S. business hours).
• Potential to increase from 30 hours to 40 hours per week as responsibilities expand.