Advertising Analyst

📋 Description

• Support and improve internal tooling processes for the Order Management System (OMS).
• Monitor OMS support channel, respond to inquiries, escalate issues as needed.
• Collect and analyze troubleshooting data to identify patterns; collaborate with Product and Engineering.
• Own select OMS features and initiatives under supervision.
• Organize UAT sessions and gather end-user feedback to inform improvements.
• Create and maintain OMS guides and training materials; lead end-user sessions.

🎯 Requirements

• 2-4 years in business operations/automation, sales planning, or related field.
• Strong understanding of digital and CTV advertising industry; align processes to drive outcomes.
• Strong analytical skills; identify patterns and insights from troubleshooting data.
• Experience with order management systems and revenue optimization solutions used in advertising.
• Experience with user acceptance testing and training facilitation preferred.
• Excellent written and verbal communication; document processes and create training materials.

🎁 Benefits

• Health insurance, life insurance, disability benefits, and paid time off.
• Equity awards, parental leave, wellness benefits, and retirement options.
• Global access to mental health and financial wellness resources.