Advisory Solution Consultant - CRM & Industry Workflows

📋 Description

• Lead discovery and design engagements. Turn business challenges into transformation strategies on
• Design and deliver demonstrations that combine customer & industry workflows with partner
• Develop industry expertise: Build solution frameworks, reference architectures and go-to-market
• Support account strategy: Partner with Sales to shape account strategies and build relationships
• Build ecosystem relationships: Connect with Product Management, technology partners and consulting
• Contribute to the team: Share best practices and build reusable assets that lift the whole

🎯 Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes
• 7+ years in pre-sales solution consulting, sales engineering or a related technical advisory role
• Solid technical foundation: understand how front-ends, back-ends, APIs and data fit together well
• Proficiency with ServiceNow (particularly CSM, FSM and Industry Workflows) or equivalent hands-on
• Familiarity with one or more of: energy, resources, utilities, construction, mining, retail
• Experience applying AI and automation to business workflows: virtual agents, intelligent routing

🎁 Benefits

• Purposeful work that shapes how major organisations serve their customers.
• Flexibility and trust in how you work.
• Competitive pay with salary, variable incentives and equity.
• Autonomy to bring your own thinking to varied problems.
• Investment in growth through certifications, mentoring and peer networks.
• Collaborative team culture.