AI Product Operations Lead

📋 Description

• Build and continuously improve our backlog of AI opportunities across R&D, helping teams
• Take ambiguous problems from initial discovery through to delivery: understand the user and
• Design simple, AI-native solutions that fit naturally into how people work. You'll know when a
• Help R&D get more value from enterprise AI tools such as Glean and Claude, partnering with IT
• Own the lifecycle of the AI systems within your portfolio, including automations, skills, agents
• Establish practical approaches to evaluation, testing, reliability, observability, security, and

🎯 Requirements

• Strong practical experience applying AI to real-world problems—not just experimenting with models
• A track record of taking ambiguous problems from discovery through implementation, testing
• Excellent systems thinking. You can understand how people, processes, tools, data flows
• Strong user and workflow discovery skills. You know how to get beyond the initial request
• Hands-on technical fluency and comfort building, modifying, and troubleshooting internal workflows
• Practical experience with modern development practices and tools such as GitHub, repositories and