Air Operations Associate

📋 Description

• Manage, plan, and execute air bookings in close collaboration with stakeholders, so that shipments
• Decide on the best shipment consolidation to optimise margins
• Liaise with shippers, consignees, and agents to arrange shipments in line with SOPs
• Create and maintain shipment files, completing MAWBs and HAWBs accurately and on time, and file AMS
• Follow up on customer advices, requests, and claims, and coordinate with overseas partners to
• Troubleshoot issues proactively and escalate irregularities to senior team members, with feedback

🎯 Requirements

• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field
• 2–3 years of relevant experience in an operational or planning role, ideally in freight forwarding
• Fluency in Thai and professional proficiency in English, both written and spoken
• Strong analytical skills, with proficiency in tools such as Excel
• Structured, process-oriented approach to problem-solving, with the energy to thrive in a fast-paced
• Exceptional attention to detail and clear, well-organised communication